Cylo has partnered with Crawford, a specialist cyber incident response provider.

Crawford are here to support customers 24/7. By immediately responding to, and mitigating the impact of a cyber incident, Crawford are able to help our Insured's recover quickly at a time when they are most vulnerable.

Need to make a claim?

Call our 24/7 claims hotline

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Crawford's Comprehensive Claims Services

1. First Notification of Loss

Their experienced claims managers and legal services are available 24/7 which includes identification and allocation of the claim based on severity, deployment of a Crawford Incident Manager and advice regarding policy coverage.

2. Incident Response

Delivery of a cyber incident crisis response with legal support and end-to-end claims management. In the event of a multi-jurisdictional, catastrophic, or systemic event Crawford will co-ordinate a unified response via Crawford’s global reach.

3. Professionals with
Proven Expertise

Crawford are experts in managing cyber claims and advising insureds and insurers alike, across all aspects of the claim including specialist loss adjusting, forensic accounting services, dark web monitoring and a panel of legal service providers.

Need to make a claim?

Call our 24/7 hotline on 1300 582 407.